At Shandoor Polo, we strive to deliver your orders promptly and efficiently throughout Pakistan. Please review our shipping policy below:

1. Shipping Zones:

  • We offer nationwide shipping across Pakistan.

2. Order Processing:

  • Orders are typically processed within [Number] business days of placement.
  • You will receive an order confirmation email upon successful order placement.
  • Processing times may vary during peak seasons or promotional periods.

3. Shipping Methods & Delivery Time:

  • We partner with reputable courier services to ensure reliable delivery.
  • Estimated delivery time within Pakistan is 03 to 05 business days, depending on your location.
  • Delivery times may vary due to unforeseen circumstances, such as weather conditions or logistical issues.
  • We offer LEOPARD courier service for standard delivery.
  • We may offer other delivery options in the future such as express delivery.

4. Shipping Costs:

  • We offer a flat shipping rate of PKR 250 for all orders within Pakistan.
  • Orders above PKR 4,000 qualify for free shipping.
  • Shipping costs are calculated at checkout and displayed before payment.

5. Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can track your order status on the courier service's website.

6. Delivery Address:

  • Please ensure that your delivery address is accurate and complete.
  • We are not responsible for delays or 1 non-delivery due to incorrect address information.  
  • Please provide a valid contact number for delivery purposes.

7. Delivery Attempts:

  • The courier service will make 03 delivery attempts.
  • If delivery is unsuccessful, the package may be returned to us.
  • In case of a return, you may be responsible for additional shipping charges.

8. Cash on Delivery (COD):

  • We offer Cash on Delivery (COD) as a payment option.
  • COD charges may apply and will be displayed at checkout.
  • Please have the correct amount ready for the delivery rider.

9. Delivery Delays:

  • While we strive to meet our estimated delivery times, delays may occur due to factors beyond our control.
  • We will make every effort to keep you informed of any delays.

10. Contact Us:

  • If you have any questions or concerns regarding your order or shipping, please contact our customer service team at:
  • Email: customerservice@shandoorpolo.com
  • Phone: 03326425960